Privacy Policy – 777cv Platform

This Privacy Policy ("Policy") is issued by 777cv ("777cv", "we", "us", "our") and applies to all personal data collected from users ("you", "your") who access, register with or use the 777cv website, mobile interface, online casino, sports betting platform, loyalty program and all associated services (the "Platform"). This Policy should be read alongside the 777cv Terms & Conditions and Responsible Gaming policy.

We take the privacy of our users seriously. This Policy is intended to be clear and straightforward — not obscure legal text designed to confuse you. If you have any questions after reading it, contact us at [email protected].

1. Who We Are

1.1 777cv is an online casino and sports betting platform designed for and primarily used by players in Pakistan. The Platform offers cricket betting, live casino games, JILI slot titles and PKR-based payment options including Easypaisa and JazzCash.

1.2 For the purposes of this Policy, 777cv acts as the data controller in respect of personal data collected from registered users of the Platform.

1.3 You may contact 777cv's data team at [email protected] for any privacy-related query or request.

2. Data We Collect

2.1 Registration Data. When you create a 777cv account, we collect your full legal name, Pakistani mobile number (+92 format) and a chosen password (stored as a hashed value — we never store your plain-text password).

2.2 Identity Verification (KYC) Data. To comply with anti-money-laundering obligations and to verify your age (18+), we collect a photographic copy of your CNIC (front and back). We may also request supporting documents such as proof of address or proof of payment method ownership.

2.3 Financial Transaction Data. We record details of all deposits and withdrawals made through your 777cv account, including amounts in PKR, payment method used (e.g. Easypaisa, JazzCash, HBL), transaction timestamps and reference numbers.

2.4 Gameplay and Betting Data. We collect a full log of all bets placed, casino games played, session durations, wager amounts, results and loyalty points earned. This data is necessary for account management, responsible gaming monitoring and dispute resolution.

2.5 Technical and Device Data. We automatically collect your IP address, device type (e.g. Android, iOS), browser type and version, operating system, screen resolution and approximate geographic location (city-level, derived from IP) when you access the Platform.

2.6 Communication Data. If you contact 777cv support via live chat or email, we retain a record of that communication, including any information you voluntarily provide during the interaction.

2.7 Cookies and Analytics Data. We collect session and analytics data via cookies and similar tracking technologies. See Section 9 for full details.

3. How We Collect Data

3.1 Directly from you — through the registration form, KYC submission process, deposit and withdrawal requests, support communications and any preferences you set in your account.

3.2 Automatically — through cookies, server logs and analytics tools as you navigate and interact with the Platform.

3.3 From payment processors — when you initiate a deposit or withdrawal, your payment provider (e.g. Easypaisa, JazzCash, HBL, UBL, Meezan Bank, Bank Alfalah) shares transaction confirmation data with 777cv to reconcile your account.

3.4 From identity verification services — we may use third-party KYC service providers to assist in verifying the authenticity of identity documents submitted to 777cv.

4. Why We Use Your Data

777cv uses your personal data for the following purposes:

• Account creation and management — to register your account, authenticate your login sessions and maintain your profile;
• KYC and age verification — to confirm that you are aged 18 or over and that your identity matches the payment method you use, as required by anti-money-laundering obligations;
• Processing payments — to execute deposits and withdrawal requests in PKR and to maintain accurate financial records;
• Providing Platform services — to deliver cricket betting markets, live casino games, slot titles, loyalty points and all other features of the 777cv Platform;
• Responsible gaming monitoring — to identify patterns of gambling behaviour that may indicate harm and to enforce deposit limits, self-exclusion or cooling-off periods that you or 777cv have applied to your account;
• Customer support — to respond to your queries, resolve disputes and provide technical assistance;
• Platform security and fraud prevention — to detect, investigate and prevent fraudulent activity, money laundering, multi-accounting and other prohibited behaviour;
• Legal compliance — to meet any legal or regulatory obligations applicable to 777cv's operations;
• Marketing communications — to send you information about 777cv promotions, bonuses and platform updates, where you have consented to receive such communications.

5. Legal Basis for Processing

5.1 Contractual necessity. Most data processing described in this Policy is necessary for 777cv to perform its contractual obligations to you under the Terms & Conditions — specifically to provide the Platform services you have registered for.

5.2 Legal obligation. Identity verification, anti-money-laundering checks and the maintenance of transaction records are required by applicable law.

5.3 Legitimate interests. Processing for fraud prevention, platform security, abuse detection and responsible gaming monitoring is based on 777cv's legitimate interest in operating a safe and compliant platform.

5.4 Consent. Marketing communications are sent only where you have provided explicit consent. You may withdraw this consent at any time by contacting support or adjusting your notification preferences in account settings.

6. Sharing Your Data

6.1 777cv does not sell your personal data to third parties for advertising or commercial purposes.

6.2 We share data only with the following categories of recipients, and only to the extent necessary for the purpose described:

• Payment processors (Easypaisa, JazzCash, HBL, UBL, Meezan Bank, Bank Alfalah) — to process transactions;
• KYC and identity verification providers — to authenticate your CNIC and confirm your age;
• Game technology providers (JILI, PG Soft, Pragmatic Play and others) — limited technical session data is shared to deliver game content, strictly governed by data processing agreements;
• Cloud infrastructure and hosting providers — your data is stored on secure servers; providers operate under strict data processing agreements with 777cv;
• Fraud prevention and security services — IP addresses and device fingerprints may be shared with anti-fraud services;
• Legal and regulatory authorities — where required by a valid court order, legal process or regulatory requirement.

6.3 All third-party service providers engaged by 777cv are contractually bound to process your data only for the purpose for which it was shared and to maintain appropriate security measures.

7. International Transfers

7.1 Some of 777cv's service providers and technology partners operate from locations outside Pakistan. Where your personal data is transferred to such providers, 777cv ensures that appropriate contractual safeguards are in place to protect your data in a manner consistent with this Policy.

7.2 By using the 777cv Platform, you acknowledge and consent to the transfer of your personal data to third-party service providers in other countries as necessary for the operation of the Platform.

8. Data Retention

8.1 777cv retains personal data for as long as your account is active and for a period thereafter as required to meet legal obligations, resolve disputes and enforce our agreements.

8.2 Account and transaction data is retained for a minimum of five (5) years following account closure, in line with anti-money-laundering record-keeping obligations.

8.3 KYC documents (CNIC copies) are retained for the same period and stored in encrypted form with access restricted to authorised personnel only.

8.4 Support communication records are retained for two (2) years from the date of the most recent communication.

8.5 Marketing consent records are retained for as long as you remain opted in, and for one (1) year thereafter as evidence of the consent.

8.6 Where you request deletion of your data and 777cv has no overriding legal obligation to retain it, we will action the deletion within 30 days of the verified request.

9. Cookies & Tracking

9.1 The 777cv Platform uses cookies and similar technologies (collectively "Cookies") to operate correctly, maintain session security and understand how users interact with the Platform.

9.2 Strictly necessary cookies are required for the Platform to function and cannot be disabled. They include session authentication tokens and security cookies.

9.3 Performance and analytics cookies collect anonymous data about how users navigate the Platform (pages visited, session length, error events). This data is used to improve Platform performance and user experience.

9.4 Preference cookies remember your account settings and preferences (e.g. preferred language, last selected payment method).

9.5 777cv does not use third-party advertising cookies or place tracking cookies for the benefit of external advertisers.

9.6 You may manage cookie preferences through your browser settings, noting that disabling strictly necessary cookies will affect your ability to log in and use the Platform.

10. Your Rights

10.1 Subject to applicable law, you have the following rights in relation to the personal data 777cv holds about you:

• Right of access — to request a copy of the personal data we hold about you;
• Right of correction — to request that inaccurate or incomplete data be corrected;
• Right of erasure — to request deletion of your personal data where 777cv has no overriding legal obligation to retain it;
• Right to restrict processing — to request that 777cv limits the processing of your data in certain circumstances;
• Right to object — to object to processing based on legitimate interests, including marketing communications;
• Right to withdraw consent — where processing is based on your consent (e.g. marketing emails), you may withdraw that consent at any time.

10.2 To exercise any of these rights, contact us at [email protected] with your registered mobile number and a description of your request. We will respond within 30 days.

10.3 We may need to verify your identity before processing a data rights request to prevent unauthorised access to account information.

11. Security Measures

11.1 777cv implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and the 777cv Platform;
• Encryption at rest for all stored KYC documents and sensitive financial records;
• Password hashing using industry-accepted algorithms (plain-text passwords are never stored);
• Role-based access controls limiting internal access to personal data to authorised personnel only;
• Regular security audits and penetration testing of Platform infrastructure;
• Two-factor authentication (2FA) available to all registered users via SMS OTP.

11.2 While 777cv takes data security seriously, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 777cv will notify affected users as required by applicable law.

12. Minors

12.1 The 777cv Platform is strictly for adults aged 18 and over. 777cv does not knowingly collect personal data from persons under the age of 18.

12.2 If you are a parent or legal guardian and believe that a minor has registered a 777cv account or provided personal data to the Platform without your consent, please contact us immediately at [email protected]. We will investigate and, where confirmed, close the account and delete the associated data promptly.

13. Third-Party Links

13.1 The 777cv Platform does not include links to external third-party websites other than those necessary for payment processing. 777cv is not responsible for the privacy practices of any third-party payment or technology provider. We recommend reviewing the privacy policies of Easypaisa, JazzCash and any banking institution you use for transactions.

14. Policy Changes

14.1 777cv may update this Privacy Policy from time to time to reflect changes in law, platform features or our data practices. Where material changes are made, we will notify registered users via their registered mobile number or through a prominent notice on the Platform.

14.2 The "Last updated" date at the top of this Policy indicates when the most recent revision was made. Continued use of the Platform after the effective date of changes constitutes acceptance of the revised Policy.

15. Contact Us

For any privacy-related questions, data rights requests or concerns about how 777cv handles your personal information, please contact:

• Live Chat: Available 24/7 within your 777cv account lobby
• Email: [email protected]

Please include your registered mobile number and a clear description of your request so we can handle it efficiently.